Effective Date: 01/10/2024
Privacy and Policy

Welcome to EduSageAI ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-based EdTech platform (the "Platform"). By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

Information We Collect

We collect various types of information to improve the user experience and provide our services effectively:
  • Personal Information: Name, email address, phone number, age, educational details, or any other information you provide when registering or using the Platform.
  • Usage Data: Information about how you interact with the Platform, including access times, pages viewed, IP address, and browser type.
  • Student Data If you are an educational institute or teacher, this may include student names, roll numbers, grades, and answer sheets. We ensure compliance with applicable laws when processing student data.
  • - Payment Information: Details necessary for processing payments, such as billing address and payment card details.
  • Device Information: Information about the device you use to access the Platform, such as hardware model and operating system.

How We Use Your Information
We use the information we collect for the following purposes:
  • To provide, operate, and improve the Platform.
  • To analyze and grade answer sheets using AI models.
  • To communicate with you, including sending updates, notifications, and support messages.
  • To process payments and ensure transactional security.
  • To comply with legal obligations and enforce our terms.
  • To personalize your experience and improve our services.
Sharing Your Information
We may share your information in the following circumstances:
  • With Service Providers : Third-party companies assisting in payment processing, data storage, or analytics, bound by confidentiality agreements.
  • Legal Compliance : If required by law or to protect our rights, users, or property.
  • Business Transfers : In case of a merger, acquisition, or sale of assets.
  • With Your Consent : Where you explicitly allow sharing of your information.
We do not sell or rent your personal information to third parties.
Data Security
We take reasonable precautions to protect your data from unauthorized access, alteration, or disclosure. Measures include encryption, secure servers, and regular audits. However, no system is entirely secure, and we cannot guarantee absolute security.
Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the following rights regarding your data:
  • Access, update, or delete your personal information.
  • Withdraw consent for data processing (where applicable).
  • Opt-out of marketing communications.
  • File a complaint with a data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us atcontact@greyalphatech.com .
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and gather usage data. You can control cookie preferences through your browser settings.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting your information
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting on our Platform, with the "Effective Date" updated. We encourage you to review this policy regularly.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
GreyAlpha Technologies Private Limited
Email:contact@greyalphatech.com
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.